Privacy policy

Next, we describe the processing of your personal data and the rights that assist you in accordance with current data protection regulations – Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data, and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, hereinafter, the “applicable regulations on data protection of data”.

1. Responsible for the treatment and contact details

The entity responsible for processing your data is Atracciones Turísticas Benicàssim, S.A. (Aquarama), with registered office at Ctra. Nacional 340 km. 968.8 – C.P.: 12560 – Benicàssim (Castellón), Spain.

If you wish, you can contact us by email at the following address: info@aquarama.net

Additionally, if you wish, you can contact the Data Protection Delegate through the following email address info@aquarama.net or through the postal address previously described, sending your letter to the attention of the Data Protection Delegate. Data.

2. For what purpose(s) will we process your data and on what legal basis?

Your personal data is processed in accordance with the provisions of the applicable regulations on data protection, it will be processed on the legal basis and for the purposes indicated below:

a) Execution or fulfillment of contractual obligations or application of pre-contractual measures

Your data will be processed in order to manage the sale of tickets through the web platform and mobile application or any other available platform.

In this sense, in the event that you do not allow the processing of your personal data for said purpose, and since the processing of these is necessary to comply with the contractual obligations or application of pre-contractual measures with Aquarama, you will not be able to formalize the purchase of tickets.

b) Consent of the interested party

The processing of your personal data will be carried out, as long as you have given us your consent, for the following purposes:

• Management of contacts of interested parties. The personal information that you communicate in your contact will be treated to answer your questions or queries and send you the information that may be of interest to you in accordance with the request made.
• Web chat management. Personal information will be processed to answer your questions or queries through a live message exchange system.
• Registration at Club Aquarama. Manage the user’s registration and activity in Club Aquarama.
• Wi-Fi access. Personal information will be processed to manage the connection of park visitors to the Wi-Fi network.
• Participation in selection processes. In the event that you have requested participation in a selection process, your data will be processed to evaluate your candidacy as a job seeker.
• Sale of tickets to employees. In case of requesting the discount per employee in the sale of tickets, your personal data will be processed to verify that you are an employee of the Gimeno Group and apply the relevant discount.

You may revoke your consent at any time. It should be noted that the revocation of consent is not retroactive.

c) Comply with a legal obligation applicable to the data controller

Your personal data is processed, in accordance with the provisions of the RGPD in order to respond to the exercise of your rights established in accordance with the General Data Protection Regulation as long as you have made a request to exercise your rights by the established channels.

In this sense, in the event that you do not allow the processing of your personal data for said purpose, and since the processing of these is necessary to comply with the legal obligations applicable to the person in charge, it will not be possible to respond to your request for rights. .

3. What categories of data will we process?

The possible categories of data that will be processed are:

a) Execution or fulfillment of contractual obligations or application of pre-contractual measures

• Identification data

b) Consent of the interested party

• Identification data: Name, surnames, email, telephone, gender, postal code and DNI.
• Data of personal characteristics: Age
• Potentially any type of data that the interested party includes in their contact by email or conversation in the chat. As well as all the information that the interested party may have included in their job application and Curriculum Vitae.

c) Comply with a legal obligation applicable to the data controller.

• Identification data
• Potentially any type of data that the interested party includes in his request to exercise rights.

4. To which recipients will your data be communicated?

To carry out all the purposes described above, Aquarama has the collaboration of third-party service providers that may have access to personal data as a result of the execution of the contracted services. In any case, Aquarama follows strict criteria for selecting said third parties in order to comply with their data protection obligations and signs their corresponding data protection agreement with them, where these third parties are obliged to comply with their obligations in data protection, and specifically, to deploy those legal, technical and organizational security measures that are appropriate to guarantee the security, integrity and confidentiality of the data of the interested parties, in relation to their treatment for the informed purposes.

Your data may be communicated to other companies of the business group in order to guarantee the exercise of rights by the interested party.

Likewise, if you give us your consent to do so, your data may be provided to other companies of the Gimeno Group (www.grupogimeno.com) in order to manage your participation in selection processes carried out by said companies.

Additionally, Aquarama may reveal personal data and any other information of the user when required by public authorities in the exercise of the functions that are legitimately attributed and in accordance with the provisions that are applicable in those cases in which it is necessary.

5. Is your data transferred to third countries or international organizations?

In the event that you have decided to use the option to register with Facebook, it will entail a transfer of data to third parties and a transfer of the same outside the European Economic Area, always ensuring the adequate level of protection in accordance with the principles of the Privacy Shield or the Standard Contractual Clauses approved by the EU Commission. For more information: https://m.facebook.com/privacy/explanation

6. How long will we keep your data?

Aquarama will comply with the provisions of current regulations regarding the duty to delete personal information once the intended purpose has been achieved, or when you revoke your consent for its treatment, leaving the information duly blocked, for its exclusive availability. of Judges and Courts, the Public Prosecutor or the competent Public Administrations for the attention of the possible responsibilities arising from the treatment, and only during the prescription periods of said responsibilities. Once these periods have elapsed, that information will be definitively eliminated using secure methods.

7. How have we obtained your data?

The personal data that Aquarama processes are the personal data provided by you during the ticket purchase process, the use of the web chat, the registration to the Aquarama club or the contact via email. As well as the information provided by the interested party for participation in selection processes and that provided for the exercise of their rights.

8. What are your rights when you provide us with your data?

In accordance with the provisions of the applicable regulations on data protection, as well as in the national regulations on data protection, you have the right to exercise, if you wish, the rights of access, rectification and deletion of data. , as well as request that the processing of your personal data be limited, oppose it, request the portability of your data, as well as not be subject to automated individual decisions.

Additionally, in the event that the processing of personal data described is based on the consent given by you, you may revoke said consent at any time. In this sense, it should be noted that the revocation of the consent given will not affect the legality of the treatment carried out prior to the withdrawal of said consent.

You can exercise the rights described above through the following channels, providing the necessary documentation that allows us to verify your identity (copy of DNI, passport, NIE, etc.):

• In writing, by request addressed to Ctra. Nacional 340 km. 968,8 – C.P.: 12560 – Benicàssim (Castellón), Spain.
• By email to the following address info@aquarama.net

9. To whom can you exercise your claims?

In the event that you understand that your data protection rights have been violated or you have any claim regarding your personal information, you may contact the data controller or the Data Protection Officer, whose contact information can be found at section 1.

In any case, the interested parties can always go to the Spanish Data Protection Agency, data protection control authority, http://www.agpd.es., C/Jorge Juan number 6, 28001, Madrid