Conditions of sale and contract:

These general conditions of contract, as well as the particular conditions that may be established in their case, regulate the contractual relations that the user-purchaser establishes with ATRACCIONES TURISTICAS BENICÀSSIM, S.A. (Hereinafter, “AQUARAMA”) when contracting the services it offers through the AQUARAMA website (, owned by the former (hereinafter, the Portal or the Web).

The acquisition of services through the website implies the acceptance by the user-acquirer of each and every one of these general conditions of contract, as well as the general conditions of access and use or use of the portal and, where appropriate, of those particular conditions that could be established. The data corresponding to the owner of the portal, as well as the data and information to be provided to the user in accordance with Law 34/2002, on Information Society Services and Electronic Commerce, and current data protection regulations – Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, and Organic Law 3/2018 of 5 December Protection of Personal Data and guarantee of digital rights, are available and accessible to the user through the corresponding links of the website.

The contractual relationship established through the use of the Portal by the user with the owner thereof will be subject to Spanish law and in particular to the rules governing the acquisition of goods and / or products and / or provision or lease of services in the framework of the aforementioned Law 34/2002, on Information Society Services and Electronic Commerce, in the Civil Code, Law 7/1998 on General Conditions of Contract, Law 26/1984 for the Protection of Consumers, Law 23/2003 of Guarantees in the sales of Consumer Goods and in general of how many dispositions result of application according to the Spanish legislation in the frame of the electronic contracting to the particular assumption of contracting that in each case it treats. In the same way, the data provided by the user in the purchase process receive the treatment prescribed in the current data protection regulations, described in the corresponding link on the website.

The procedures for the acquisition of goods and / or products and / or contracting of services offered on the Portal are those that result from the present general conditions and those specific ones that are indicated on screen during navigation and in the purchase / contracting process. correspondingly, so that the user declares to know and accept these procedures to access the products and / or services offered on the portal.

The catalog of products and / or services offered on the Portal, together with their characteristics and price are those that appear on the screen at any given time. In the case of including photographs, they will in no case be of a contractual nature, but merely for guidance or information. The prices indicated on the screen are expressed in euros and include VAT and any other taxes that may be applicable and will in any case be in force at the time the electronic procurement of the same is carried out through the website.

Once the contracting parties and the object of contracting have been identified through the selection and inclusion of the corresponding data in the website during the process, this contract is concluded in accordance with the following Conditions:

Other conditions for the provision of services:


For the purposes of possible notifications and/or communications between the contracting parties, they designate email as the channel to be used. On the part of AQUARAMA, the following email account is made available to users, and on the part of the client-user, the email account provided by the same on the Portal when contracting the service.


AQUARAMA is governed by DECREE 143/2015, of September 11, of the Consell, which approves the Regulations for the development of Law 14/2010, of December 3, of the Generalitat Valenciana, on Public Shows, Recreational Activities and Establishments Publics. [2015/7544].

Taking into account said regulation, the following is established regarding the refund of tickets:

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