Frequently asked questions

Any question? Check our FAQ section and if you have more questions do not hesitate to contact us:

Can I enter and exit the park whenever I want?

In Aquarama you can only go out to the car park after 12:00. It is only allowed to do so a maximum of three times during the day.

What time do the ticket offices open?

The ticket offices are open from 10am to 6pm, uninterruptedly. To avoid unnecessary queues, we recommend buying tickets online through

Do I have a discount for being a person with a disability? And my companion?

The person with a disability (33% or higher) must get the ticket in person at the park ticket office to benefit from the reduced ticket. It will be mandatory to show their ID and the official card for people with disabilities.
The companion will be free as long as in said card it is indicated by the Conselleria that he needs the help of a 3rd person. If not indicated on the card, the accompanying person will pay the general admission without reduction. The companion of the person with disabilities must be the same during the visit date, and must enter the park together with the person with disabilities.
Disc. valid only for the whole day from 11am to 7pm.
Disc. Not combinable with other offers or promotions.
You can find all the rates here.

Are there specific products for celiacs?

You can find the offer of gluten-free dishes suitable for celiac people in the Self-Service, open from 12:30 to 4:00 p.m. We remind you, however, that you can bring your own food to the park.

Are there specific products for vegans?

Yes, in our bars you can find a varied gastronomic offer for vegans.

Are tickets allowed for large groups?

For the month of June you can make reservations for arranged groups made up of more than 20 people. To manage your reservation you must send an email to, indicating the expected date of visit, approximate number of people, and the fiscal data of the school, ampa, association, falla…
Limited capacity daily

Can animals enter the park?

For sanitary and hygiene reasons, pets are not allowed, with the exception of guide dogs.

Is smoking allowed in Aquarama?

We have a smoking area, but in the rest of the park you cannot smoke any type of cigarette or smoke-emitting device.

Should I wear flip flops?

Its use is recommended for hygiene reasons.

Can I wear glasses when I use the attractions?

It is not allowed to wear glasses, jewelry, buckles or rigid brooches when using attractions or pools because it is a risk. If the use of lenses is essential, CONSULT THE LIFEGUARDS.

Can children go alone?

Children under the age of twelve must be accompanied by an adult.

How do I buy a ticket?

You can buy your ticket online through Choose your ticket and the day you want to come, buy the ticket and bring it to your phone to validate it.

Can I change the day of the ticket?

Yes, you can change it until the day of your visit at 9 am if you have a ticket for the whole day. If your ticket is for the afternoon shift (from 3pm to 7pm) you can change the day until 1pm.
You have a maximum of two changes per ticket.

How does the cashless bracelet work?

To enhance your Aquarama experience without worries, you only need to order our Aquawallet cashless bracelet. With it you will be able to pay safely and comfortably in the different establishments of our water park, such as the restaurant areas: Cafeteria Olas, Terrace, ice cream parlour, Space and Naufrago, or in Loungers, Shop and Cloakroom, without having to carry money with you.

In the park there are several purchase and loading points available (main ticket offices and customer service office), either with a visa or with cash. You can charge it with the desired amount (minimum €10, being able to recharge each bracelet up to a maximum of €60 max. in multiples of €5). Its use is free, although a deposit of €5 per wristband will be requested. If you run out of money, you can always top it up again at the customer service office.

When the day is over and you hand in the wristband at the customer service office, we will refund the remaining money along with the deposit using the same payment method with which you made the load.