Ethics and Compliance

Ethics Channel

In compliance with Law 2/2023, which regulates the protection of individuals reporting regulatory violations and the fight against corruption, we make available to stakeholders the information system called the Ethics Channel.

Our main mission is to create a corporate culture of compliance, social responsibility, and good governance based on the ethical principles and values that are part of the organization. Compliance applies to all individuals within our company, our suppliers and clients, and any other entity or collaborating partner with whom we interact in the development of our activities.

We establish appropriate policies and procedures to ensure that business areas and activities are carried out in accordance with applicable regulations and that internal standards and processes emphasizing transparency in management, good organizational practices, and ethical commitment are respected.

Penal Compliance Management System

The objective of our Penal Compliance Management System is to ensure compliance with both legislation and the principles and values outlined in our Ethical Code. We have a firm commitment to ethics, integrity, and transparency. It establishes surveillance and control measures for the prevention and detection of criminal offenses within the company.

Criminal Compliance Policy

Ethical Code

The aim is to establish behavioral guidelines for all individuals within GRUPO INTUR in our daily performance within the organization, as well as in our professional relationships with different stakeholders. All of this is to promote a culture of compliance to achieve our objectives in an honest, transparent, and sustainable manner.

Our Ethical Code aims to translate the organization’s corporate values into desired behaviors, taking as a starting point the mission and vision of the organization, the applicable legislation, and the commitment to corporate social responsibility.

Code of ethics

Ethics Channel

Through our ethics channel, consultations can be made and/or irregular conduct and non-compliance, both legal and internal procedures and the Ethical Code, can be reported. This channel is available to various stakeholders related to the organization: employees, shareholders, clients, suppliers, collaborators, public administrations, competitors, and society in general.

This channel is not intended to receive or manage any type of request, complaint, or claim directed to the customer service and/or related to issues specific to the service management. In this case, you can use the contact form found on our website, under the ‘Contact’ tab.